Returns & Refunds Policy
At Threshers, we strive for complete satisfaction with every order; however, due to the perishable nature of our products, returns are only accepted for items that arrive damaged or incorrect. Please contact our support team within 48 hours of delivery to initiate a claim for a refund or replacement.
Document the Issue
Take clear photographs of the damaged product and the original packaging including the shipping label.
Contact Support
Email our customer service team at support@threshers.com with your order number and the photos of the affected items.
Review Process
Our quality assurance team will review your request within 24 hours to determine if a refund or exchange is appropriate.
Resolution
Once approved, a credit will be applied to your original payment method or a fresh replacement will be dispatched immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing